Withdrawal Policy


Cancellation notice

You may revoke your contractual agreement without having to provide a reason for doing so within 14 days in writing (e.g. by letter, fax, email) or - if the item is provided to you before the period expires - by returning the goods. The deadline shall commence following receipt of this notification in text form. The timely despatch of the revocation or the goods shall be deemed sufficient for compliance with the revocation term.

The letter of cancellation is to be sent to: Flurweg 11 | 82402 Seeshaupt | Germany

Revocation consequences

In the event of a valid cancellation, the payments or goods received by both parties are to be restored and, if necessary, any profit drawn surrendered. If you are not able to return the payment or service received to us in whole or in part or only in a deteriorated condition, you must provide us with an appropriate replacement in terms of value in this respect. In the case of retuning the goods this is not applicable when the deterioration of the goods is due exclusively to its testing - similar to what is possible in a retail store.

Cancellation policy

Incidentally, you can avoid the obligation to pay compensation for a deterioration of matter, as a consequence of the intended use of the item, by not using the goods as your property and refrain anything that could reduce its value. Products able to be despatched have to be returned at our expense and risk.

Obligations to the refund of payments must be met within 30 days. For you, the period begins on submission of the declaration of withdrawal and for us upon receipt of the same.



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